Blog

HP uses artificial intelligence to transform its customer support experience

HP Inc. handles 600 million technical support contacts each year and they want to make each one a satisfying experience for the customer. They built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service to streamline ...

Ecommerce Platform X-Cart Hit By Ransomware Caused Outage

Do you sell goods and services directly from your company's website? Do you use X-Cart to do it? If you answered yes to both of those questions, you may have had some ...

Finishing first with Renault Sports Formula One and Dynamics 365

To monitor every aspect of performance, a Renault Sports Formula One race car is outfitted with over 200 sensors that generate more than 35 billion data points over a typical race weekend. Since two or more sensors can be matched ...

24 Hour Fitness personalizes member services using Dynamics 365

Just as every person's fitness goals are different, so too are the individual paths to achieving those goals. But when it comes to creating customized experiences for its 4+ million members across the U.S., 24 Hour Fitness realized there was ...

AEG delivers unforgettable entertainment experiences to fans using Microsoft technologies

Why would a sports fan or music fan choose to attend a live event rather than watch the game from home or listen to their favorite band on headphones? For AEG, a global entertainment company that owns and operates 100+ ...

CWPS uses Microsoft Teams to reimagine sales project workflows

How can your organization benefit from Microsoft Teams? Learn from Frank Lusko, the EVP of Sales and Marketing at CWPS, to hear how his sales team has benefited from this collaboration tool through features such as notification alerts and planner ...

Windows Virtual Desktop

Get all the tools and resources you need to migrate your apps, data, and infrastructure at your own pace with confidence. In the video below, learn how Windows Virtual Desktop expands capabilities with the best virtualized end-user experience.

Hackers Stole User Information From Popular Gold Dealer

Do you own gold? If so, and if you purchased it online, then odds are good that you bought it from JM Bullion, which is one of the largest precious metal retailers ...

Integrate

This infographic shows how your business can operate with more agility by using Teams. Think about the tools, files, and dashboards you already use. Many of them can be added right into Teams and can be found right in the ...

How Senegal and Microsoft have worked to expand educational opportunity

Because of the partnership it formed with Microsoft four years ago, the Senegal Ministry of Education was able to efficiently transition to a remote learning environment for its more than 3.5 million students. Read this customer story to see how ...