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Follow these 8 CRM implementation best practices

When it comes to choosing a customer relationship management (CRM) system for your business, your options have never been more abundant. Established vendors are releasing new features and functionality at an impressive pace, while new vendors are entering the market ...

How Online Collaboration Tools Could Help Your Business

It's no secret that teamwork is one of the key ingredients to a successful business. But in today's interconnected, wireless world, teams don't necessarily need to be in the same location to make teamwork work—that is, as long as each ...

Cyber Attack Found At Gaming Company Capcom

Are you a gamer? Are you a fan of Resident Evil, Devil May Cry, Mega Man, Monster Hunter or Street Fighter? All of those games have something in common. All were developed ...

Create and use private channels in Microsoft Teams

With Microsoft Teams private channels, you can have focused, private conversations with specific people on your team. This Microsoft Teams tutorial video will show you how to create private channels as you're working remotely.

Here is how file sharing keeps this small business running at top speed

Oiselle needed to modernize and adapt their business processes to survive. This interview with Megan Murray, Director of Marketing, explores the ways Oiselle benefited from an agile, adaptable calendar and file-sharing system from Microsoft. Read More...

7 ways AI can help improve decision making for marketers

No longer just science fiction, AI has the potential to radically change just about every aspect of modern life, especially business. From automating simple tasks to more complex feats like uncovering insights from massive volumes of unstructured data, AI is ...

8 best practices for a successful CRM implementation

If customers are the lifeblood of business, then customer relationship management (CRM) is the daily checkup to ensure that the heart is still pumping steadily and that the entire body is in good health. Metaphors aside, CRM describes the processes, ...

Spend a day in the life with physician Dr. Thomas

Dr. Thomas is an oncologist whose day is divided among seeing patients, reviewing charts and x-rays, meeting with colleagues remotely and in-person, and improving patient services at his practice. With so many tasks to do and only a finite number ...

Office 365 Exchange Users Get Disposable Email Feature

During the 2019 Microsoft Ignite convention, the company announced a new feature they were planning to add to Exchange Online. The new feature, dubbed "plus addressing" would give Office 365 Exchange users ...

Windows Virtual Desktop intro

Windows Virtual Desktop creates best-in-class productivity across various devices and platforms. In this video, learn what these features can do for you and how they are important in an ever-changing work environment.